The NCTECH Wireless Calling System is suitable for many business categories and industries especially F&B Outlets. This system’s appeal lies in its user-friendly installation, which is both cost-effective and productive in enhancing service levels.
The Wireless Calling Button is a convenient system that provides instant communication between staff and customers as well as between staff and management. This enhances the customer services levels, besides increasing the overall productivity of staff.
Application Flow Chart
1) Customer queue up at order counter and make selection
2) Cashier key-in orders, and customer pay the amount due and customer is presented a Guest Pager (wireless calling button). Then, they only need to wait for the order at their table.
3) The kitchen person will receive the order and prepare food upon completion of the order.
4) Once the food is ready, the front line will key-in the Pager ID and send the notification to the Guest Pager.
5) Signal relay to the respective Guest Pager, and it will vibrate/sound/flash. (ready to pick-up)
6) Finally the cashier will collect the Guest Pager back once the customer took their food and recharge it back for next customer.
THE PROCESS OF WIRELESS CALLING BUTTON WORKS
There are two types of wireless calling buttons. The first model is with one function configuration, which is only for calling button. Meanwhile, the second model is followed by three functions configuration, such as for calling, billing and to cancel. Furthermore, there are few models are available with 100% water proof, but some didn’t. The details will be informed by the salesperson during the purchasing process.
Wireless Calling Button with one function
